Review: Alton Towers Splash Landings Hotel

As part of our visit to Alton Towers Waterpark, we booked an overnight stay at the Splash Landings Hotel using our Merlin Annual Passes.

We have regularly stayed at the Chessington Resort Hotels with our passes, but this was our first stay at the Alton Towers hotels.

Welcome to the Splash Landings Hotel at Alton Towers
Welcome to the Splash Landings Hotel at Alton Towers

Alton Towers have also recently launched their stargazing pods and woodland lodges too, however they were booked up when we decided to visit, so the Splash Landings Hotel was the next cheapest option for the night.


Booking was simple online via the Merlin Holiday Club. We found the Friday night to be cheaper than the Saturday, however we were close to the arrival date, so the restaurants had already booked up.

We booked into the waterpark for the Friday as we had booked some time off work, and then stayed overnight in the hotel on that night.

The hotel reception area
The hotel reception area

Check in

Check in was from 3pm. We checked in online via a link that had been sent to us before hand – it was straight forward, and meant we could use a screen when we were able to get the keys to the room, to simply scan in the barcode and get our room keys printed. There were friendly members of staff on hand to help too.

Once the machine printed the keys, it told us our room number and the staff member showed us where to go to our room.

The hotel room

We booked a Beachcomber room, which is their standard room offering.

You can upgrade to other room types including an Ice Age or Pirate Room, however we had a double bed and a set of bunk beds. Children under 6 are encouraged not to use the top bunk due to safety, which may be worth considering if you are travelling with more than one younger child.

It was a small room, but had everything you needed. The room was themed like the hotel in a Caribbean theme, with rustic painted wood throughout, a sea-themed carpet, decorations and even an ocean feature wall in the bathroom.

Our hotel room
Our hotel room

There was no air conditioning, but there was a fan, and there was also a kettle with tea and coffee. The room was very clean and towels were included too.

Lily was excited as soon as she entered the room, especially by the little activity book on her pillow as well as the themed decorations!

We had a view out across the waterpark, which was really lovely and made you feel like you were on holiday!

Breakfast was included in the room, with slots from 7.30am-10am, however dinner was separate (more on this later!).

The view from our room
The view from our room

The hotel

The hotel itself has a Caribbean theme, with interactive decorations throughout as well as a giant deckchair.

There is music played throughout (sometimes quite loud, but that may just be me!!), as part of the feel of your adventure – just to warn those in advance who may have adults/children who find noise difficult.

Welcome to the Splash Landings Hotel
Welcome to the Splash Landings Hotel

There is a giant deckchair for photos and the Ma Garrita’s bar by the entrance, and we were greeted at check in by some entertainment staff at the door too, creating the experience from when you first arrive.

There are lifts for those who need them as well as stairs to each floor. The waterpark is accessed from the ground floor.

Things to do

There is so much to do at the Splash Landings Hotel, including arcades with 2p machines and games (a definite highlight for Lily!), the waterpark itself, as well as evening entertainment.

The 2p machines and arcades were a hit
The 2p machines and arcades were a hit

The family-friendly entertainment takes place in the Ma Garrita’s bar and it was brilliant, from the magic show to the disco dancing. We recommend arriving early as seating was limited.

There’s also a shop for souvenirs as well as snacks and gifts from the theme park – you can get 20% off here with your Merlin pass.

As part of your stay, the waterpark isn’t included, however you are able to enjoy a round of Extraordinary Golf – their theme-park themed golf course.

The evening entertainment was brilliant
The evening entertainment was brilliant

Food and Drink

The Ma Garritas bar is a great place for evening drinks as well as Costa Coffee. We enjoyed some mocktails from here during the evening entertainment, but you can also get alcoholic and non-alcoholic drinks too. It’s all Caribbean themed, making you feel like you’re on holiday!

We had hoped to eat in the Rollercoaster Restaurant, however we were too close to arrival and it had booked out.

Lily loved the fish tank!
Lily loved the fish tank!

The Flambo Jambo’s restaurant is downstairs which offers a buffet dinner, including vegetarian options, kids’ meals and a carvery. They ask you when you arrive about dietary requirements, providing a folder to help with guidance.

You need to pay for the meal before you eat dinner from the kiosk opposite, where you also pay for the cups for unlimited drinks, however booking in advance is not required. The only issue we had was not knowing you paid in advance, and we were shown to our seats, then only found out afterwards that we were meant to have had a receipt!

Breakfast is also served in Flambo Jambo’s from 7.30-10am. You need to reserve your breakfast in advance which is done when you book. There were queues at 7.30am when we went down, but once we were inside, there wasn’t a queue for the food.

Breakfast was a full hot/cold buffet with cereals and juices too. Again, they ask about dietary requirements first.

The hotel had views across the waterpark
The hotel had views across the waterpark

Other information

Parking is free for hotel guests – just follow the signs when you arrive

There is a waterpark shop as well as a hotel shop on site

The waterpark is on the ground floor of the hotel – it isn’t included with your stay so needs to be booked in advance.

Upgrades to your stay are available, including birthday packages and in-room treats.

Breakfast is included in your stay, but must be pre-booked

Theme park tickets also need to be booked separately


We had a fantastic stay at the Alton Towers Splash Landings Hotel and will definitely be back.

Personally we prefer the Chessington Resort Hotels as we found Splash Landings to be quite busy, plus we like the early ride time for hotel guests at CWOA, however we really enjoyed it and the theming was brilliant.

Lily really enjoyed the waterpark and it was great to stay in the same place as the waterpark, with views across it indoors and out. The entertainment team were great too and really made it a wonderful visit, so we will definitely be back.

For accessibility information, click here

For more information on the Splash Landings hotel, click here

We will be back!
We will be back!

Click here to check out our review of CBeebies Land at Alton Towers

Click here to check out our review of the Alton Towers Waterpark at Splash Landings Hotel

Click here to check out our review of Explorer Glamping at Chessington World of Adventures

Click here for our review of Go Ape at Chessington

Click here for our review of the Chessington hotel and Christmas experience

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